Registration Process
Classes fill up on a first-come, first-served basis. Class registration can be completed online or by calling the studio. For late registration during a session already in progress, if space is available, you may register your child any time during the session, and we will pro-rate the cost of the remaining classes. Single classes may be available with 24 hour advance reservation, space permitting.
When a family first registers with the studio, a one-time Permission Form and $25 administrative set-up fee will be charged. This fee will be waived if multiple siblings register at the same time. The cost of materials and supplies is included in the class fee.
Artists should only be registered for classes that are age appropriate as indicated in the class description.
Payment
Full payment is due no later than the first day of class or camp. Whenever possible, to minimize interference with your child’s art time on the first day, we encourage secure online payment through our registration system, or you’re welcome to call the studio to pay with a credit/debit card over the phone. We accept cash, checks, and credit/debit cards (Visa, Mastercard & Discover).
Full Classes
If upon receipt of your registration a class is full, we will notify you by phone or email and will place the child on a waiting list. If we have any cancellations prior to the first class, we will draw from the waiting list in the order that a registration was received. If the class is full, we will either give you an opportunity to register for another class or refund your money.
Missed Classes / Withdrawals / Cancellations
No refunds will be given for missed classes. Should your child(ren) need to miss a class, please call the studio prior to the start of the scheduled class. We will be happy to schedule a make-up class during the same week. Please note: Any class that is missed without notice cannot be made up and no refund or credit will be given for that missed class. For a withdrawal after the first class, a prorated studio credit will be provided that may be used any time during the next 12 months.
In the rare event a class is cancelled due to lack of interest, we will either give you a refund or apply the class fee to another class at your option.
Allergies
At small hands big art, we strive to be allergy conscious and provide a safe environment for your child. Parents/Guardians are responsible for indicating any allergies or other medical conditions of the child on the Permission Form, and promptly updating us if there are any changes to that information. ANY FOODS CONTAINING NUTS OR NUT INGREDIENTS ARE STRICTLY PROHIBITED.
Clothing
Art is messy! Worrying about keeping clothes and shoes clean restricts the creative process so we generally do not prefer smocks, although we do have a limited number available. Body bibs made from kitchen towels are strongly discouraged. Children should wear old comfy play clothes and shoes that can get messy. Crocs and rubber shoes/boots are practical and fun studio attire. Remember – your child is an artist – a little paint in the hair and the occasional purple fingers distinguishes him among his friends who have chosen less adventurous pursuits.
Sick Policy
At small hands big art, we prefer to share creativity, not germs. In consideration for others, please refrain from sending your child to the studio when they are feeling under the weather. We reserve the right to restrict admission or send a child home, when, in our opinion that child is ill or risks the health or well-being of other children. Please contact the studio to make special arrangements for a sick day make-up session.
Emergency Contact Information
It is the sole responsibility of the Parent/Guardian to ensure that small hands big art has current contact information for purposes of medical or non-medical emergencies. The Parent/Guardian shall promptly notify us if there is a change in mailing address, telephone number, email address, medical information, authorized caregivers, and emergency contact information. All Parents/Guardians are required to complete the small hands big art Permission Form upon initial registration, and include all such relevant medical and contact information.
Inclement Weather
We will adhere to the Charlotte Mecklenburg Public School System schedule in the event of inclement weather. If school is closed, then the studio will be closed and we will notify you of make-up classes. If school is delayed, the studio will hold classes at its regular time; however, please contact the studio if it is not possible for your child to attend. Please check our website for updates, or call the studio at 704.246.8271 for special announcements.
Returned Checks
Any check returned for insufficient funds will be subject to a $25 fee, and other collection and attorney’s fees as may be provided by law.
small hands big art policies are subject to change without notice.
