Privacy Policy

Effective Date: January 2026

Who We Are

Small Hands Big Art (“we,” “our,” or “us”) operates the following websites and related online services:

• https://www.smallhandsbigart.com
• https://www.smallhandsbigart.com/south-charlotte/
• https://www.smallhandsbigart.com/fort-mill/

If you have questions about this Privacy Policy, please contact us at info@smallhandsbigart.com.

Information We Collect

We may collect personal information you voluntarily provide when you:

• fill out a contact form
• request information about classes, camps, parties, or events
• sign up for a class, camp, event, or waitlist
• subscribe to our email list
• schedule a consultation through Calendly
• communicate with us by email or through our websites

Depending on how you interact with us, this information may include your name, email address, phone number, child’s name or age, emergency contact information, and any other information you choose to provide.

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and referring website.

How We Use Your Information

We use the information we collect to:

• respond to inquiries and provide customer service
• process registrations and communicate about classes, camps, events, and consulting services
• send confirmations, reminders, and studio updates
• send marketing emails if you opt in
• improve our websites, services, and user experience
• monitor website traffic and performance

Registration, Scheduling & Email Platforms

Our websites may use third-party platforms to help us operate our business.

• Jackrabbit is used by our Waverly / South Charlotte and Fort Mill studios for class and camp registration. Jackrabbit’s privacy policy: https://www.jackrabbitclass.com/privacy-policy/
• Calendly may be used on our main website for consulting inquiries and scheduling. Calendly’s privacy policy: https://calendly.com/privacy
• Flodesk is used for Waverly / South Charlotte email marketing. Flodesk’s privacy policy: https://flodesk.com/legal/privacy-policy
• Mailchimp is used for Fort Mill email marketing. Mailchimp’s privacy policy: https://mailchimp.com/legal/privacy/

When you interact with these third-party platforms, your information is governed by their privacy policies as well as ours.

Cookies & Analytics

Our websites may use cookies and similar technologies to help the sites function properly, remember preferences, understand website traffic, and improve the user experience.

We also use Google Analytics and similar tools to understand how visitors use our websites. You can learn more about how Google collects and processes data here: https://policies.google.com/privacy

Photos of Children

Our websites and social media may feature photos or videos of children participating in classes, camps, parties, or studio events. Parental consent for use of a child’s image is obtained during the enrollment or registration process before those images are used for marketing, promotional, or website purposes.

If you have questions about a photo or would like to request that an image be removed, please contact us at info@smallhandsbigart.com.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business and websites, such as providers for website hosting, registration, scheduling, payment processing, email marketing, analytics, and related website tools.

We may also disclose information if required to do so by law or if necessary to protect our rights, property, or safety.

How Long We Retain Information

We retain personal information for as long as reasonably necessary to operate our business, provide services, maintain records, comply with legal obligations, and resolve disputes.

Your Choices

If you would like to access, correct, update, or request deletion of personal information you have provided through our websites, please contact us at info@smallhandsbigart.com.

You may also unsubscribe from marketing emails at any time by clicking the unsubscribe link in those emails.

Children’s Privacy

Our websites are intended for parents, guardians, and adults interested in our programs and services, as well as art education enthusiasts. We do not knowingly collect personal information directly from children through our websites except information voluntarily submitted by a parent or guardian in connection with class registration, camp registration, event registration, or inquiries.

Security

We take reasonable measures to protect personal information submitted through our websites. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your information, please contact us at:

Small Hands Big Art
Email: info@smallhandsbigart.com